No, the test is free of charge and without obligation. Es muss auch keine Kreditkarte oder Zahlungsinformation hinterlegt werden. You can test the full range of functions of the “Business” plan with up to 10 members of your team.

Yes. Cancellation is possible at any time and is effective after the end of the current billing period. After that, you will no longer be billed. 

There is no contract period in that sense. You can choose a monthly or annual billing cycle for your organisation. Depending on the selected cycle, you will then receive an invoice once a month or once a year for the current billing period. You can cancel at any time.

Yes, additional seats can be added or removed at any time. The calculation of additional booked places is done proportionally for the rest of the current billing period, in the next billing period the new places are part of the recurring fees.

If users are deactivated or removed in the current billing period, these places become free and can be reassigned.  Deactivated/removed users will no longer be charged from the next billing period onwards.

Guests can be invited at any time. Guests only have access to private projects to which they have been invited. The following rules apply:

• The number is limited to 50% of the paid seats. For example, if 10 paid seats are licensed in a subscription, 5 guests can be invited at no additional cost.
• Only people outside your organisation may be invited as guests.

Yes, guests can be subsequently converted into regular members and vice versa.

Yes. Updates and support are included in the recurring fees. 

smenso is a cloud-based software-as-a-service platform solution that is regularly upgraded. We release an update at least once a month with new features, enhancements and bug fixes.

For your support, we continuously maintain help material in our help centre. In addition, our support team is available to answer questions via email during business hours. 

A dedicated contact person from our team can be booked on request as part of the Enterprise Support.

No, our Enterprise Features can also be booked individually. As the Enterprise Features may depend on your circumstances and requirements, we can only quote prices after consultation. Just get in touch with us.

Ja, gibt’s hier!

All data in smenso is stored and processed in secure and certified data centres within Germany or the EU. 

We rely on Microsoft’s cloud infrastructure (Microsoft Azure), which complies with data protection and security requirements. 

All data transfer and data storage is encrypted. Only you and – if your support requires it – a member of our support/technical team have access to the data. 

No. A normal browser is sufficient. We recommend current versions of Microsoft Edge or Google Chrome. You can just start right away.

In principle, you can also use smenso as a single-user solution, yes. However, a minimum of 3 seats per workspace must be licensed.

smenso is primarily aimed at teams of different sizes (from small teams to large organisations) and can be used for many project and work processes across sectors.