No, the test is free of charge and without obligation. There is no need to provide a credit card or payment information either.
You can test the full functionality of the “Business” plan with up to 10 members of your team.

Yes. Cancellation is possible at any time and will take effect at the end of the current billing period. After that, no further invoices will be issued.

There is no fixed contract term in that sense. You can choose a monthly or annual billing cycle for your organization. Depending on the chosen cycle, you will receive an invoice for the current billing period either once a month or once a year. By the way, you can cancel at any time.

Yes, additional seats can be added or removed at any time. The charges for added seats are prorated for the remainder of the current billing period, and in the next billing period, the new seats are included in the recurring fees.

If users are deactivated or removed during the current billing period, those seats become available and can be reassigned. Deactivated/removed users will no longer be billed from the next billing period onward.

Guests can be invited at any time. Guests have access only to private projects to which they have been invited. The following rules apply:

• The number is limited to 50% of the paid seats. Wenn z.B. in einem Abonnement 10 bezahlte Plätze lizenziert sind, können 5 Gäste ohne weitere Kosten eingeladen werden.
• As a guest, only individuals outside your organization can be invited.

Yes, guests can be converted into regular members, and vice versa, later on.

Yes, within an organization, multiple workspaces can be created. Each workspace has its own URL (e.g.<yourworkspace>.smenso.cloud) and is a self-contained workspace.

Billing for used seats is always done on a per-workspace basis.

Yes. Updates and support are included in the recurring fees.

smenso is a cloud-based software-as-a-service platform solution that is regularly expanded and updated. We release updates with new features, improvements, and bug fixes at least once a month.

We continuously maintain support materials in our Help Center for your assistance. Additionally, our support team is available via email during business hours to assist with any questions.

As part of our Enterprise Support, a dedicated contact person from our team can be booked upon request.

No, our Enterprise features can also be added individually. Since the pricing of Enterprise features may depend on your specific circumstances and requirements, we can only provide prices after discussing your needs. Feel free to get in touch with us.

Yes, we’re here!

All data in smenso is stored and processed in secure and certified data centers within Germany or the EU.

We rely on the data privacy and security-compliant cloud infrastructure of Microsoft (Microsoft Entra ID).

All data transmission and storage are encrypted. Only you/your team and, if required for support, a member of our support/technical team have access to the data.

No. A standard web browser is sufficient. We recommend using the latest versions of Microsoft Edge or Google Chrome. You can get started right away.

In principle, you can also use smenso as a single-user solution, yes. However, there must be a minimum of 3 seats licensed per workspace.

smenso is primarily designed for teams of various sizes, from small teams to large organizations, and can be used across different industries for various project and workflow processes.